Hibob incident

Slowness in the Docs Service

Minor Resolved View vendor source →

Hibob experienced a minor incident on July 29, 2026 affecting Docs, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 10:01 AM UTC
Resolved
Jul 29, 2026, 11:57 AM UTC
Duration
1h 55m
Detected by Pingoru
Jul 29, 2026, 10:01 AM UTC

Affected components

Docs

Update timeline

  1. investigating Jul 29, 2026, 10:01 AM UTC

    We confirm there is a problem causing slowness with our Docs service, and we’re working to resolve it.

  2. identified Jul 29, 2026, 11:08 AM UTC

    We have identified the issue causing slowness in our Docs service and are working to restore normal performance.

  3. monitoring Jul 29, 2026, 11:18 AM UTC

    A fix has been applied for the issue causing slowness in our Docs service. We are continuing to monitor the service to ensure performance remains stable.

  4. resolved Jul 29, 2026, 11:57 AM UTC

    The issue causing slowness in our Docs service has been resolved. We applied a fix and confirmed the service has remained stable during the monitoring period.