Hibob experienced a minor incident on August 3, 2026 affecting Compensation and Surveys and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
CompensationSurveysPayroll HubPublic APIZapierWorkforce planningSandboxTime OffYour VoiceShoutout
Update timeline
- investigating Aug 03, 2026, 08:18 AM UTC
We’ve identified an issue causing slowness in Bob, and we’re working to resolve it.
- identified Aug 03, 2026, 08:57 AM UTC
We’ve identified the cause of the slowness in Bob and are working to restore normal performance.
- identified Aug 03, 2026, 09:31 AM UTC
The slowness affecting Bob has improved. We’re continuing to investigate an issue preventing employee folders and documents from loading, and we’re actively working to restore full functionality.
- monitoring Aug 03, 2026, 09:44 AM UTC
All services are back to normal. We are continuing to monitor the service to confirm stability.
- resolved Aug 03, 2026, 10:24 AM UTC
The incident has been resolved. All services are now operating normally.