Hibob incident

Workforce Planning - Can't load existing position

Major Resolved View vendor source →

Hibob experienced a major incident on August 4, 2026 affecting Workforce planning, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 03:36 PM UTC
Resolved
Aug 04, 2026, 07:14 PM UTC
Duration
3h 38m
Detected by Pingoru
Aug 04, 2026, 03:36 PM UTC

Affected components

Workforce planning

Update timeline

  1. investigating Aug 04, 2026, 04:46 PM UTC

    We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."

  2. identified Aug 04, 2026, 04:49 PM UTC

    We have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.

  3. monitoring Aug 04, 2026, 06:46 PM UTC

    We have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.

  4. resolved Aug 04, 2026, 07:14 PM UTC

    This incident has been resolved. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.