Blueshift Outage History

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Blueshift had 14 outages in the last 2 years totaling 44h 29m of downtime — averaging 0.6 incidents per month.

There were 14 Blueshift outages since August 16, 2025 totaling 44h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.blueshift.com

Notice July 15, 2026

Compute capacity issues in both US and EU datacenters

Detected by Pingoru
Jul 15, 2026, 05:24 AM UTC
Resolved
Jul 15, 2026, 09:30 PM UTC
Duration
16h 5m
Timeline · 5 updates
  1. investigating Jul 15, 2026, 05:24 AM UTC

    We are seeing compute capacity issues in both the US and EU datacenters. Many clusters are running at limited capacity - consequently there will be processing backlogs and delays.

  2. identified Jul 15, 2026, 05:28 AM UTC

    We are working with aws support to get the quotas increased, this may take some time (a few hours).

  3. identified Jul 15, 2026, 11:52 AM UTC

    We are still not at full capacity. We are trying to get this resolved soon.

  4. monitoring Jul 15, 2026, 05:56 PM UTC

    We are starting to see capacity come back. The backlogs have grown very big - will take many hours to drain.

  5. resolved Jul 15, 2026, 09:30 PM UTC

    This incident has been resolved, and the backlog has returned to normal levels.

Read the full incident report →

Notice July 13, 2026

Outage with Email Validation Service

Detected by Pingoru
Jul 13, 2026, 06:40 PM UTC
Resolved
Jul 13, 2026, 08:24 PM UTC
Duration
1h 44m
Timeline · 3 updates
  1. investigating Jul 13, 2026, 06:40 PM UTC

    Our email validation service is currently unavailable due to an ongoing issue. We are actively working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jul 13, 2026, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2026, 08:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 10, 2026

(EU) Campaing sends are slow in the EU datacenter

Detected by Pingoru
Jul 10, 2026, 10:14 AM UTC
Resolved
Jul 10, 2026, 11:37 AM UTC
Duration
1h 22m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jul 10, 2026, 10:14 AM UTC

    We are currently investigating this issue.

  2. identified Jul 10, 2026, 10:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2026, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2026, 11:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2026

(US) Errors accessing dashboard

Detected by Pingoru
Jun 05, 2026, 09:02 PM UTC
Resolved
Jun 05, 2026, 10:35 PM UTC
Duration
1h 32m
Affected: Dashboard at app.getblueshift.com
Timeline · 4 updates
  1. investigating Jun 05, 2026, 09:02 PM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2026, 09:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2026, 09:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 10:35 PM UTC

    This incident is resolved now, dashboard is stable now - app.getblueshift.com.

Read the full incident report →

Notice May 20, 2026

Event Processing Delayed

Detected by Pingoru
May 20, 2026, 05:39 PM UTC
Resolved
May 20, 2026, 06:42 PM UTC
Duration
1h 2m
Affected: Event processing & API
Timeline · 4 updates
  1. investigating May 20, 2026, 05:39 PM UTC

    We are currently investigating this issue.

  2. identified May 20, 2026, 05:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 20, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 6, 2026

(US) Seeing latencies in event api's

Detected by Pingoru
Apr 06, 2026, 05:58 AM UTC
Resolved
Apr 06, 2026, 08:45 AM UTC
Duration
2h 46m
Affected: Event processing & API
Timeline · 4 updates
  1. investigating Apr 06, 2026, 05:58 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 06, 2026, 05:59 AM UTC

    The issue we saw 30 mins back is not completely solved - will keep this page open until we resolve it fully.

  3. monitoring Apr 06, 2026, 06:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 06, 2026, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

(US) Seeing delays in event processing

Detected by Pingoru
Mar 18, 2026, 03:10 PM UTC
Resolved
Mar 18, 2026, 05:50 PM UTC
Duration
2h 39m
Affected: Event processing & APIEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Mar 18, 2026, 03:10 PM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2026, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2026, 03:53 PM UTC

    We have added a fix and are monitoring the system.

  4. resolved Mar 18, 2026, 05:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026

(US) Campaigns failures

Detected by Pingoru
Mar 07, 2026, 08:39 AM UTC
Resolved
Mar 07, 2026, 12:21 PM UTC
Duration
3h 42m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 6 updates
  1. identified Mar 07, 2026, 08:39 AM UTC

    We are seeing some issues with a database that backs campaigns. While we work to fix the issue you will see some campaigns failures.

  2. identified Mar 07, 2026, 09:52 AM UTC

    This problem needs a temporary pausing of all campaigns. We are doing that now.

  3. identified Mar 07, 2026, 10:17 AM UTC

    Expecting campaigns to be paused for another 30 mins

  4. identified Mar 07, 2026, 11:20 AM UTC

    Have unpaused campaigns. Monitoring for campaigns to get stable.

  5. monitoring Mar 07, 2026, 11:30 AM UTC

    Campaign sends are going out normally. Will keep monitoring this.

  6. resolved Mar 07, 2026, 12:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 10, 2026

Seeing errors in launching campaigns in both US & EU datacenters

Detected by Pingoru
Jan 10, 2026, 09:30 AM UTC
Resolved
Jan 10, 2026, 10:13 AM UTC
Duration
43m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jan 10, 2026, 09:30 AM UTC

    We are currently investigating this issue.

  2. identified Jan 10, 2026, 09:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2026, 09:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2026, 10:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

Increased Latencies in Campaigns

Detected by Pingoru
Jan 09, 2026, 07:04 PM UTC
Resolved
Jan 09, 2026, 07:22 PM UTC
Duration
17m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jan 09, 2026, 07:04 PM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025

Possible disruptions to event/tracking api's (because of the ongoing cloudflare outage)

Detected by Pingoru
Dec 05, 2025, 09:08 AM UTC
Resolved
Dec 05, 2025, 12:06 PM UTC
Duration
2h 57m
Affected: Event processing & API
Timeline · 6 updates
  1. investigating Dec 05, 2025, 09:08 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 05, 2025, 09:10 AM UTC

    We are currently seeing errors for following Blueshift sites: https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com

  3. investigating Dec 05, 2025, 09:16 AM UTC

    We do see these Blueshift sites loading now https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com Further updates on the cloudflare outage are available here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

  4. identified Dec 05, 2025, 09:18 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 05, 2025, 09:26 AM UTC

    All Blueshift pages are working normally now.

  6. resolved Dec 05, 2025, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

Delays in Reporting

Detected by Pingoru
Nov 25, 2025, 11:51 PM UTC
Resolved
Nov 26, 2025, 02:15 AM UTC
Duration
2h 24m
Affected: Reporting
Timeline · 5 updates
  1. investigating Nov 25, 2025, 11:51 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 25, 2025, 11:52 PM UTC

    Stats updates are lagging as such the reporting data in dashboard will be slightly outdated.

  3. identified Nov 25, 2025, 11:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 26, 2025, 12:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 26, 2025, 02:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025

Visual Editor not loading (US datacenter only)

Detected by Pingoru
Nov 06, 2025, 04:29 PM UTC
Resolved
Nov 06, 2025, 09:05 PM UTC
Duration
4h 35m
Affected: Dashboard at app.getblueshift.com
Timeline · 6 updates
  1. investigating Nov 06, 2025, 04:29 PM UTC

    We are currently investigating this issue.

  2. identified Nov 06, 2025, 04:44 PM UTC

    The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.

  3. monitoring Nov 06, 2025, 05:41 PM UTC

    The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.

  4. monitoring Nov 06, 2025, 05:44 PM UTC

    The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.

  5. monitoring Nov 06, 2025, 07:34 PM UTC

    The visual editor is operational since 45 mins. Will continue monitoring this.

  6. resolved Nov 06, 2025, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 16, 2025

Observing slowness in backend systems (US datacenter only)

Detected by Pingoru
Aug 16, 2025, 06:21 PM UTC
Resolved
Aug 16, 2025, 08:54 PM UTC
Duration
2h 32m
Affected: Event processing & APIOne-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered CampaignsEvent ImportsCatalog UploadsUser UploadsLive ContentSyndications
Timeline · 5 updates
  1. investigating Aug 16, 2025, 06:21 PM UTC

    We are currently investigating this issue.

  2. identified Aug 16, 2025, 07:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 16, 2025, 07:55 PM UTC

    We are currently applying a fix to the slowness issue. This process will take many hours. The system is stable now - however latencies are still higher than normal. We will keep this status page open until the fix is completely rolled out.

  4. monitoring Aug 16, 2025, 08:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 16, 2025, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →