Blueshift incident
Seeing errors in launching campaigns in both US & EU datacenters
Blueshift experienced a minor incident on January 10, 2026 affecting One-Time/Recurring Campaigns and Segment-Triggered Campaigns and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Update timeline
- investigating Jan 10, 2026, 09:30 AM UTC
We are currently investigating this issue.
- identified Jan 10, 2026, 09:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 10, 2026, 09:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 10, 2026, 10:13 AM UTC
This incident has been resolved.