Blueshift Outage History

Blueshift is up right now

Blueshift had 24 outages in the last 2 years totaling 41h 59m of downtime — averaging 1 incident per month.

There were 24 Blueshift outages since June 3, 2024 totaling 41h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.blueshift.com

Notice May 20, 2026

Event Processing Delayed

Detected by Pingoru
May 20, 2026, 05:39 PM UTC
Resolved
May 20, 2026, 06:42 PM UTC
Duration
1h 2m
Affected: Event processing & API
Timeline · 4 updates
  1. investigating May 20, 2026, 05:39 PM UTC

    We are currently investigating this issue.

  2. identified May 20, 2026, 05:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 20, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 6, 2026

(US) Seeing latencies in event api's

Detected by Pingoru
Apr 06, 2026, 05:58 AM UTC
Resolved
Apr 06, 2026, 08:45 AM UTC
Duration
2h 46m
Affected: Event processing & API
Timeline · 4 updates
  1. investigating Apr 06, 2026, 05:58 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 06, 2026, 05:59 AM UTC

    The issue we saw 30 mins back is not completely solved - will keep this page open until we resolve it fully.

  3. monitoring Apr 06, 2026, 06:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 06, 2026, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

(US) Seeing delays in event processing

Detected by Pingoru
Mar 18, 2026, 03:10 PM UTC
Resolved
Mar 18, 2026, 05:50 PM UTC
Duration
2h 39m
Affected: Event processing & APIEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Mar 18, 2026, 03:10 PM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2026, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2026, 03:53 PM UTC

    We have added a fix and are monitoring the system.

  4. resolved Mar 18, 2026, 05:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026

(US) Campaigns failures

Detected by Pingoru
Mar 07, 2026, 08:39 AM UTC
Resolved
Mar 07, 2026, 12:21 PM UTC
Duration
3h 42m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 6 updates
  1. identified Mar 07, 2026, 08:39 AM UTC

    We are seeing some issues with a database that backs campaigns. While we work to fix the issue you will see some campaigns failures.

  2. identified Mar 07, 2026, 09:52 AM UTC

    This problem needs a temporary pausing of all campaigns. We are doing that now.

  3. identified Mar 07, 2026, 10:17 AM UTC

    Expecting campaigns to be paused for another 30 mins

  4. identified Mar 07, 2026, 11:20 AM UTC

    Have unpaused campaigns. Monitoring for campaigns to get stable.

  5. monitoring Mar 07, 2026, 11:30 AM UTC

    Campaign sends are going out normally. Will keep monitoring this.

  6. resolved Mar 07, 2026, 12:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 10, 2026

Seeing errors in launching campaigns in both US & EU datacenters

Detected by Pingoru
Jan 10, 2026, 09:30 AM UTC
Resolved
Jan 10, 2026, 10:13 AM UTC
Duration
43m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jan 10, 2026, 09:30 AM UTC

    We are currently investigating this issue.

  2. identified Jan 10, 2026, 09:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2026, 09:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2026, 10:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

Increased Latencies in Campaigns

Detected by Pingoru
Jan 09, 2026, 07:04 PM UTC
Resolved
Jan 09, 2026, 07:22 PM UTC
Duration
17m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jan 09, 2026, 07:04 PM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025

Possible disruptions to event/tracking api's (because of the ongoing cloudflare outage)

Detected by Pingoru
Dec 05, 2025, 09:08 AM UTC
Resolved
Dec 05, 2025, 12:06 PM UTC
Duration
2h 57m
Affected: Event processing & API
Timeline · 6 updates
  1. investigating Dec 05, 2025, 09:08 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 05, 2025, 09:10 AM UTC

    We are currently seeing errors for following Blueshift sites: https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com

  3. investigating Dec 05, 2025, 09:16 AM UTC

    We do see these Blueshift sites loading now https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com Further updates on the cloudflare outage are available here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

  4. identified Dec 05, 2025, 09:18 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 05, 2025, 09:26 AM UTC

    All Blueshift pages are working normally now.

  6. resolved Dec 05, 2025, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

Delays in Reporting

Detected by Pingoru
Nov 25, 2025, 11:51 PM UTC
Resolved
Nov 26, 2025, 02:15 AM UTC
Duration
2h 24m
Affected: Reporting
Timeline · 5 updates
  1. investigating Nov 25, 2025, 11:51 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 25, 2025, 11:52 PM UTC

    Stats updates are lagging as such the reporting data in dashboard will be slightly outdated.

  3. identified Nov 25, 2025, 11:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 26, 2025, 12:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 26, 2025, 02:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025

Visual Editor not loading (US datacenter only)

Detected by Pingoru
Nov 06, 2025, 04:29 PM UTC
Resolved
Nov 06, 2025, 09:05 PM UTC
Duration
4h 35m
Affected: Dashboard at app.getblueshift.com
Timeline · 6 updates
  1. investigating Nov 06, 2025, 04:29 PM UTC

    We are currently investigating this issue.

  2. identified Nov 06, 2025, 04:44 PM UTC

    The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.

  3. monitoring Nov 06, 2025, 05:41 PM UTC

    The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.

  4. monitoring Nov 06, 2025, 05:44 PM UTC

    The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.

  5. monitoring Nov 06, 2025, 07:34 PM UTC

    The visual editor is operational since 45 mins. Will continue monitoring this.

  6. resolved Nov 06, 2025, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 16, 2025

Observing slowness in backend systems (US datacenter only)

Detected by Pingoru
Aug 16, 2025, 06:21 PM UTC
Resolved
Aug 16, 2025, 08:54 PM UTC
Duration
2h 32m
Affected: Event processing & APIOne-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered CampaignsEvent ImportsCatalog UploadsUser UploadsLive ContentSyndications
Timeline · 5 updates
  1. investigating Aug 16, 2025, 06:21 PM UTC

    We are currently investigating this issue.

  2. identified Aug 16, 2025, 07:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 16, 2025, 07:55 PM UTC

    We are currently applying a fix to the slowness issue. This process will take many hours. The system is stable now - however latencies are still higher than normal. We will keep this status page open until the fix is completely rolled out.

  4. monitoring Aug 16, 2025, 08:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 16, 2025, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2025

Errors in campaigns graphs in the dashboard (US datacenter only)

Detected by Pingoru
Jun 04, 2025, 05:20 AM UTC
Resolved
Jun 04, 2025, 06:11 AM UTC
Duration
51m
Affected: Reporting
Timeline · 4 updates
  1. investigating Jun 04, 2025, 05:20 AM UTC

    We are seeing errors with displaying campaigns graphs in various dashboard pages.

  2. identified Jun 04, 2025, 05:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2025, 05:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2025, 06:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2025

Latencies in One-time and Recurring Campaigns (US datacenter only)

Detected by Pingoru
May 27, 2025, 01:55 AM UTC
Resolved
May 27, 2025, 02:29 AM UTC
Duration
33m
Affected: One-Time/Recurring Campaigns
Timeline · 5 updates
  1. investigating May 27, 2025, 01:55 AM UTC

    We are currently investigating this issue.

  2. identified May 27, 2025, 02:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2025, 02:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 27, 2025, 02:24 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 27, 2025, 02:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2025

Observing elevated event latencies

Detected by Pingoru
Apr 10, 2025, 03:48 AM UTC
Resolved
Apr 10, 2025, 05:16 AM UTC
Duration
1h 27m
Affected: Event processing & API
Timeline · 4 updates
  1. investigating Apr 10, 2025, 03:48 AM UTC

    We are currently investigating this issue.

  2. identified Apr 10, 2025, 04:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 10, 2025, 04:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2025, 05:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2025

Observing backlogs in segmentation data

Detected by Pingoru
Apr 03, 2025, 01:15 PM UTC
Resolved
Apr 03, 2025, 04:32 PM UTC
Duration
3h 16m
Affected: Segments
Timeline · 4 updates
  1. investigating Apr 03, 2025, 01:15 PM UTC

    Observing backlogs in segmentation data processing. This will manifest as delayed data visibility during segmentation.

  2. identified Apr 03, 2025, 01:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2025, 02:00 PM UTC

    The system is stable now but the backlogs will take some time to get processed. Keeping this incident open until backlogs are done.

  4. resolved Apr 03, 2025, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2025

Bee Editor Outage

Detected by Pingoru
Mar 10, 2025, 03:59 PM UTC
Resolved
Mar 10, 2025, 05:01 PM UTC
Duration
1h 1m
Affected: Dashboard at app.getblueshift.com
Timeline · 3 updates
  1. investigating Mar 10, 2025, 03:59 PM UTC

    We are currently investigating the issue. This editor is a third-party component and we are tracking the outage on their status page: https://beefree.statuspage.io/

  2. monitoring Mar 10, 2025, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2025, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2025

Elevated API Latencies on the US datacenter (api.getblueshift.com)

Detected by Pingoru
Mar 01, 2025, 05:08 PM UTC
Resolved
Mar 01, 2025, 06:39 PM UTC
Duration
1h 30m
Affected: Event processing & API
Timeline · 5 updates
  1. investigating Mar 01, 2025, 05:08 PM UTC

    We are currently investigating this issue.

  2. identified Mar 01, 2025, 06:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 01, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 01, 2025, 06:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 01, 2025, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 6, 2024

Dashboard (app.getblueshift.com) not loading

Detected by Pingoru
Dec 06, 2024, 05:44 AM UTC
Resolved
Dec 06, 2024, 06:08 AM UTC
Duration
24m
Affected: Dashboard at app.getblueshift.com
Timeline · 4 updates
  1. investigating Dec 06, 2024, 05:44 AM UTC

    We are currently investigating this issue.

  2. identified Dec 06, 2024, 05:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2024, 05:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 06, 2024, 06:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

Database Cluster Latency

Detected by Pingoru
Dec 05, 2024, 07:19 PM UTC
Resolved
Dec 05, 2024, 08:09 PM UTC
Duration
49m
Affected: Event processing & APIOne-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered CampaignsRecommendations
Timeline · 5 updates
  1. investigating Dec 05, 2024, 07:19 PM UTC

    We are currently investigating this issue.

  2. identified Dec 05, 2024, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 05, 2024, 07:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 05, 2024, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 05, 2024, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2024

Blueshift API Interruption and Latency

Detected by Pingoru
Nov 14, 2024, 06:50 PM UTC
Resolved
Nov 14, 2024, 06:59 PM UTC
Duration
8m
Affected: Event processing & API
Timeline · 2 updates
  1. monitoring Nov 14, 2024, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Nov 14, 2024, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2024

Seeing latencies and queries failing for dashboard metrics

Detected by Pingoru
Aug 13, 2024, 06:22 PM UTC
Resolved
Aug 13, 2024, 09:27 PM UTC
Duration
3h 4m
Affected: Dashboard at app.getblueshift.com
Timeline · 4 updates
  1. investigating Aug 13, 2024, 06:22 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2024, 06:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2024, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2024, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2024

Seeing delayed campaigns

Detected by Pingoru
Jul 16, 2024, 02:51 PM UTC
Resolved
Jul 16, 2024, 04:33 PM UTC
Duration
1h 41m
Affected: One-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jul 16, 2024, 02:51 PM UTC

    We are currently investigating this issue.

  2. identified Jul 16, 2024, 04:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 16, 2024, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2024, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2024

Elevated API Latencies

Detected by Pingoru
Jun 11, 2024, 10:24 PM UTC
Resolved
Jun 11, 2024, 11:03 PM UTC
Duration
39m
Affected: Event processing & API
Timeline · 4 updates
  1. investigating Jun 11, 2024, 10:24 PM UTC

    We are currently investigating this issue.

  2. identified Jun 11, 2024, 10:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2024, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2024, 11:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 6, 2024

Seeing elevated API latencies

Detected by Pingoru
Jun 06, 2024, 07:07 AM UTC
Resolved
Jun 06, 2024, 09:23 AM UTC
Duration
2h 15m
Affected: Event processing & APIOne-Time/Recurring CampaignsSegment-Triggered CampaignsEvent-Triggered Campaigns
Timeline · 7 updates
  1. investigating Jun 06, 2024, 07:07 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 06, 2024, 07:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 06, 2024, 08:08 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 06, 2024, 08:10 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 06, 2024, 08:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 06, 2024, 08:36 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 06, 2024, 09:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2024

Delays in segment triggered & one-time/recurring campaigns

Detected by Pingoru
Jun 03, 2024, 05:52 AM UTC
Resolved
Jun 03, 2024, 06:23 AM UTC
Duration
30m
Affected: One-Time/Recurring CampaignsSegment-Triggered Campaigns
Timeline · 4 updates
  1. investigating Jun 03, 2024, 05:52 AM UTC

    We are currently investigating this issue.

  2. identified Jun 03, 2024, 06:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2024, 06:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2024, 06:23 AM UTC

    This incident has been resolved.

Read the full incident report →