Blue J Outage History

Blue J is up right now

Blue J had 19 outages in the last 2 years totaling 32h 36m of downtime, averaging 0.8 incidents per month.

There were 19 Blue J outages since October 25, 2024 totaling 32h 36m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.askbluej.com

Minor September 30, 2026

Questions failing

Detected by Pingoru
Sep 30, 2026, 04:26 PM UTC
Resolved
Sep 30, 2026, 06:10 PM UTC
Duration
1h 43m
Affected: AI Services
Timeline · 3 updates
  1. investigating Sep 30, 2026, 04:26 PM UTC

    We are experiencing a high volume of failing questions and are investigating. Questions may succeed when retried.

  2. monitoring Sep 30, 2026, 05:57 PM UTC

    We are continuing to experience degraded performance due to slow response times from OpenAI's servers. We are still monitoring the situation and will update this page when service is returned to normal.

  3. resolved Sep 30, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Failing answers

Detected by Pingoru
May 27, 2026, 02:56 PM UTC
Resolved
May 27, 2026, 04:43 PM UTC
Duration
1h 47m
Affected: AI Services
Timeline · 4 updates
  1. investigating May 27, 2026, 02:56 PM UTC

    We are currently investigating an issue with failing answers

  2. identified May 27, 2026, 03:05 PM UTC

    The issue has been identified and we are awaiting updates from the vendor.

  3. monitoring May 27, 2026, 04:10 PM UTC

    A fix has been applied and we are monitoring recovery now.

  4. resolved May 27, 2026, 04:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

File Upload - Partial service disruption

Detected by Pingoru
May 13, 2026, 03:36 PM UTC
Resolved
May 13, 2026, 08:47 PM UTC
Duration
5h 11m
Affected: File Upload
Timeline · 2 updates
  1. investigating May 13, 2026, 03:36 PM UTC

    We're experiencing elevated error rates for our file upload feature and some file upload questions in Blue J may fail. We're working to resolve the issue as quickly as possible. Questions may require a retry.

  2. resolved May 13, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026

Answers failing

Detected by Pingoru
May 08, 2026, 11:24 PM UTC
Resolved
May 08, 2026, 11:58 PM UTC
Duration
33m
Affected: AI Services
Timeline · 4 updates
  1. investigating May 08, 2026, 11:24 PM UTC

    We are currently investigating this issue.

  2. identified May 08, 2026, 11:49 PM UTC

    We are continuing to experience answers failing due to intermittent errors from OpenAI servers. We are still monitoring the situation and will update this page when service is returned to normal.

  3. monitoring May 08, 2026, 11:53 PM UTC

    Error rates have dropped significantly. We are continuing to monitor.

  4. resolved May 08, 2026, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Increased Errors

Detected by Pingoru
Apr 23, 2026, 02:14 AM UTC
Resolved
Apr 23, 2026, 02:42 AM UTC
Duration
27m
Affected: AI Services
Timeline · 4 updates
  1. investigating Apr 23, 2026, 02:14 AM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. monitoring Apr 23, 2026, 02:36 AM UTC

    We have seen error rates drop off significantly in the past 20 minutes. We are continuing to monitor.

  3. monitoring Apr 23, 2026, 02:41 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 23, 2026, 02:42 AM UTC

    Error rates have returned to normal levels following upstream provider recovery. This issue is now resolved.

Read the full incident report →

Major March 20, 2026

File Upload - Service disruption

Detected by Pingoru
Mar 20, 2026, 07:12 PM UTC
Resolved
Mar 20, 2026, 08:26 PM UTC
Duration
1h 14m
Affected: File Upload
Timeline · 3 updates
  1. investigating Mar 20, 2026, 07:12 PM UTC

    We are experiencing increased rates of failure in our file upload feature based on our service provider. We are currently investigating the issue.

  2. monitoring Mar 20, 2026, 07:30 PM UTC

    We’ve identified an issue affecting the performance of our file upload feature and have applied a fix. Please refresh Blue J to ensure you are seeing the latest version. We are actively monitoring.

  3. resolved Mar 20, 2026, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026

Partial service disruption

Detected by Pingoru
Jan 06, 2026, 02:54 PM UTC
Resolved
Jan 06, 2026, 08:15 PM UTC
Duration
5h 20m
Affected: AI Services
Timeline · 7 updates
  1. investigating Jan 06, 2026, 02:54 PM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. investigating Jan 06, 2026, 03:30 PM UTC

    We have identified an issue with one of our providers and are continuing to monitor the issue.

  3. investigating Jan 06, 2026, 04:09 PM UTC

    We are continuing to monitor the issue.

  4. investigating Jan 06, 2026, 04:41 PM UTC

    We are continuing to monitor the issue.

  5. investigating Jan 06, 2026, 06:40 PM UTC

    We are continuing to investigate this issue.

  6. investigating Jan 06, 2026, 08:14 PM UTC

    We have seen the error rates recover to normal levels

  7. resolved Jan 06, 2026, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2025

Increased Error Rate

Detected by Pingoru
Sep 15, 2025, 04:03 PM UTC
Resolved
Sep 15, 2025, 04:34 PM UTC
Duration
30m
Affected: AI Services
Timeline · 3 updates
  1. investigating Sep 15, 2025, 04:03 PM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. monitoring Sep 15, 2025, 04:21 PM UTC

    We are observing that the affected service is recovering and we are continuing to monitor.

  3. resolved Sep 15, 2025, 04:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Intermittent failures

Detected by Pingoru
Aug 21, 2025, 06:50 PM UTC
Resolved
Aug 21, 2025, 08:10 PM UTC
Duration
1h 20m
Affected: AI Services
Timeline · 3 updates
  1. investigating Aug 21, 2025, 06:50 PM UTC

    A third party network provider is experiencing intermittent network issues and is currently working on a mitigation. Questions may require retrying to complete.

  2. investigating Aug 21, 2025, 07:25 PM UTC

    The issue has been identified by the third party and a fix is in progress. Questions may still require retrying to complete.

  3. resolved Aug 21, 2025, 08:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2025

Slow Response Times

Detected by Pingoru
Aug 11, 2025, 09:54 PM UTC
Resolved
Aug 11, 2025, 10:08 PM UTC
Duration
13m
Affected: AI Services
Timeline · 3 updates
  1. monitoring Aug 11, 2025, 09:54 PM UTC

    We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.

  2. monitoring Aug 11, 2025, 10:06 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 11, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 24, 2025

Major outage

Detected by Pingoru
Jun 24, 2025, 08:17 PM UTC
Resolved
Jun 24, 2025, 08:37 PM UTC
Duration
19m
Affected: AI Services
Timeline · 3 updates
  1. monitoring Jun 24, 2025, 08:17 PM UTC

    We are currently experiencing a Blue J outage. We are actively working to resolve this issue.

  2. monitoring Jun 24, 2025, 08:29 PM UTC

    We have seen error rates drop off significantly as the system stabilizes. We are continuing to monitor.

  3. resolved Jun 24, 2025, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Application issues

Detected by Pingoru
Jun 12, 2025, 06:32 PM UTC
Resolved
Jun 12, 2025, 08:38 PM UTC
Duration
2h 6m
Affected: Application
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:32 PM UTC

    We are experience elevated error rates. We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 06:39 PM UTC

    We have identified an issue with our network provider and are monitoring while they work to resolve it.

  3. monitoring Jun 12, 2025, 07:35 PM UTC

    We are continuing to monitor the situation.

  4. resolved Jun 12, 2025, 08:38 PM UTC

    Our network provider has indicated that services have recovered.

Read the full incident report →

Minor June 10, 2025

Intermittent answering failures

Detected by Pingoru
Jun 10, 2025, 09:44 PM UTC
Resolved
Jun 10, 2025, 11:20 PM UTC
Duration
1h 36m
Affected: AI Services
Timeline · 2 updates
  1. investigating Jun 10, 2025, 09:44 PM UTC

    We are investigating an elevated amount of answer failures. Answers may fail during this time.

  2. resolved Jun 10, 2025, 11:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2025

Service disruption

Detected by Pingoru
May 29, 2025, 03:49 PM UTC
Resolved
May 29, 2025, 05:10 PM UTC
Duration
1h 20m
Affected: Application
Timeline · 3 updates
  1. investigating May 29, 2025, 03:49 PM UTC

    We are currently experiencing a Blue J outage. We are actively working to resolve this issue.

  2. investigating May 29, 2025, 04:10 PM UTC

    Service has been partially restored. We are continuing to experience increased error rates, and some requests may fail. We are actively investigating.

  3. resolved May 29, 2025, 05:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 15, 2025

Service outage

Detected by Pingoru
May 15, 2025, 06:30 PM UTC
Resolved
May 15, 2025, 07:10 PM UTC
Duration
39m
Affected: AI Services
Timeline · 3 updates
  1. investigating May 15, 2025, 06:30 PM UTC

    We are currently experiencing an outage, and question may not return answers. We are actively working to resolve this issue.

  2. monitoring May 15, 2025, 07:03 PM UTC

    We've identified the issue and applied a fix. We are seeing error rates drop off, and are continuing to monitor the issue.

  3. resolved May 15, 2025, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2025

Degraded service

Detected by Pingoru
May 05, 2025, 12:40 PM UTC
Resolved
May 05, 2025, 01:46 PM UTC
Duration
1h 5m
Affected: AI Services
Timeline · 3 updates
  1. investigating May 05, 2025, 12:40 PM UTC

    We are experiencing increased error rates. Questions may require a retry and you may experience slow response times. We are currently investigating the issue.

  2. monitoring May 05, 2025, 01:26 PM UTC

    We are seeing error rates dropping and response times returning to normal levels. We are continuing to monitor.

  3. resolved May 05, 2025, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025

Authentication Failing

Detected by Pingoru
Mar 25, 2025, 06:09 PM UTC
Resolved
Mar 25, 2025, 07:07 PM UTC
Duration
57m
Affected: Authentication
Timeline · 4 updates
  1. investigating Mar 25, 2025, 06:09 PM UTC

    Our authentication provider is experiencing an outage at this time. Users will not be able to authenticate to use the application until this is resolved. We are monitoring and will update as new information is made available.

  2. identified Mar 25, 2025, 06:37 PM UTC

    Our authentication provider has identified the root cause and is working on mitigation

  3. monitoring Mar 25, 2025, 06:51 PM UTC

    Our authentication provider has begun implementing a fix. We continue to see errors though users may be able to authenticate at this time.

  4. resolved Mar 25, 2025, 07:07 PM UTC

    This incident has been resolved

Read the full incident report →

Notice December 11, 2024

Slow response times

Detected by Pingoru
Dec 11, 2024, 11:17 PM UTC
Resolved
Dec 12, 2024, 05:00 AM UTC
Duration
5h 42m
Affected: AI Services
Timeline · 4 updates
  1. monitoring Dec 11, 2024, 11:52 PM UTC

    We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.

  2. monitoring Dec 12, 2024, 12:28 AM UTC

    OpenAI have identified the issue and are working on implementing a fix. Prompting Blue J will result in an error until this issue has been resolved.

  3. monitoring Dec 12, 2024, 04:53 AM UTC

    OpenAI is recovering at this time. Users may experience slower response times and we continue to monitor.

  4. resolved Dec 12, 2024, 12:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 25, 2024

Blue J degraded performance

Detected by Pingoru
Oct 25, 2024, 06:15 PM UTC
Resolved
Oct 25, 2024, 06:41 PM UTC
Duration
26m
Affected: Application
Timeline · 3 updates
  1. investigating Oct 25, 2024, 06:15 PM UTC

    We are currently experiencing slow response times. We are investigating and will update here as the situation changes.

  2. monitoring Oct 25, 2024, 06:30 PM UTC

    A fix is in place and performance appears to be restored. Currently monitoring.

  3. resolved Oct 25, 2024, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →