Blue J experienced a minor incident on March 25, 2025 affecting Authentication, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication
Update timeline
- investigating Mar 25, 2025, 06:09 PM UTC
Our authentication provider is experiencing an outage at this time. Users will not be able to authenticate to use the application until this is resolved. We are monitoring and will update as new information is made available.
- identified Mar 25, 2025, 06:37 PM UTC
Our authentication provider has identified the root cause and is working on mitigation
- monitoring Mar 25, 2025, 06:51 PM UTC
Our authentication provider has begun implementing a fix. We continue to see errors though users may be able to authenticate at this time.
- resolved Mar 25, 2025, 07:07 PM UTC
This incident has been resolved