Blue J experienced a notice incident on December 11, 2024 affecting AI Services, lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
AI Services
Update timeline
- monitoring Dec 11, 2024, 11:52 PM UTC
We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.
- monitoring Dec 12, 2024, 12:28 AM UTC
OpenAI have identified the issue and are working on implementing a fix. Prompting Blue J will result in an error until this issue has been resolved.
- monitoring Dec 12, 2024, 04:53 AM UTC
OpenAI is recovering at this time. Users may experience slower response times and we continue to monitor.
- resolved Dec 12, 2024, 12:15 PM UTC
This incident has been resolved.