Blue J experienced a minor incident on April 23, 2026 affecting AI Services, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
AI Services
Update timeline
- investigating Apr 23, 2026, 02:14 AM UTC
We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.
- monitoring Apr 23, 2026, 02:36 AM UTC
We have seen error rates drop off significantly in the past 20 minutes. We are continuing to monitor.
- monitoring Apr 23, 2026, 02:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 23, 2026, 02:42 AM UTC
Error rates have returned to normal levels following upstream provider recovery. This issue is now resolved.