Blue J incident

Elevated error rate

Resolved after 2 hours 47 minutes, affecting AI Services, on February 14, 2024.

identified Feb 14, 2024, 03:45 PM UTC

Issue continues to persist. The issue has been identified as an OpenAI issue and is affecting all OpenAI users as per their status page (https://status.openai.com/). We are continuing to monitor the situation and will update as it develops.

Started
Feb 14, 2024, 02:57 PM UTC
Resolved
Feb 14, 2024, 05:45 PM UTC
Duration
2h 47m
Detected by Pingoru
Feb 14, 2024, 02:57 PM UTC

Affected components

AI Services

Update timeline

  1. investigating Feb 14, 2024, 02:57 PM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. identified Feb 14, 2024, 03:45 PM UTC

    Issue continues to persist. The issue has been identified as an OpenAI issue and is affecting all OpenAI users as per their status page (https://status.openai.com/). We are continuing to monitor the situation and will update as it develops.

  3. resolved Feb 14, 2024, 05:45 PM UTC

    This incident has been resolved.

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