Resolved after 3 hours 42 minutes, affecting AI Services, on August 26, 2024.
We have seen error rates drop off significantly in the past hour as the system stabilizes. We are continuing to monitor.
Affected components
Update timeline
- investigating Aug 26, 2024, 01:58 PM UTC
We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.
- investigating Aug 26, 2024, 03:15 PM UTC
We are continuing to experience increased error rates, and we are actively investigating.
- monitoring Aug 26, 2024, 03:48 PM UTC
We’ve identified an issue affecting the performance of our database that powers answers on Ask Blue J, and have applied a fix. Performance will still be affected in the short-term as the system stabilizes. We are actively monitoring.
- monitoring Aug 26, 2024, 05:20 PM UTC
We have seen error rates drop off significantly in the past hour as the system stabilizes. We are continuing to monitor.
- resolved Aug 26, 2024, 05:41 PM UTC
This incident has been resolved.
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