Blue J incident

File Upload - Partial service disruption

Resolved after 18 hours 36 minutes, affecting File Upload, on January 27, 2026.

monitoring Jan 27, 2026, 10:21 PM UTC

We’ve identified an issue affecting the performance of our file upload feature and have applied a fix. Please refresh Blue J to ensure you are seeing the latest version. We are actively monitoring.

Started
Jan 27, 2026, 07:40 PM UTC
Resolved
Jan 28, 2026, 02:17 PM UTC
Duration
18h 36m
Detected by Pingoru
Jan 27, 2026, 07:40 PM UTC

Affected components

File Upload

Update timeline

  1. investigating Jan 27, 2026, 07:40 PM UTC

    We are experiencing increased rates of failure in our file upload feature based on our service provider. Questions may require a retry. We are currently investigating the issue.

  2. monitoring Jan 27, 2026, 10:21 PM UTC

    We’ve identified an issue affecting the performance of our file upload feature and have applied a fix. Please refresh Blue J to ensure you are seeing the latest version. We are actively monitoring.

  3. resolved Jan 28, 2026, 02:17 PM UTC

    This incident has been resolved.

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