BLOX Digital incident

BLOX Audience 1.21.1 release at 9AM central

Ongoing since 02:24 PM UTC, affecting Subscription and Subscription (Subscription — US-EAST-1) and 1 more.

monitoring Nov 12, 2026, 02:24 PM UTC

BLOX Audience 1.21.1 will be released at 9AM central to fix the following issues: * Improve incognito detection across all current browsers * Improve device detection and de-duplication to further lock down metering when users switch between private browsing mode and normal browsing modes * Edge-case with mutlivariate testing that has passed it's termination date, ended with a non-conclusive winner, and was still left enabled can cause a rule to become disabled - now the system will revert to the offer that was originally assigned in that specific scenario and leave the rule enabled

Started
Nov 12, 2026, 02:24 PM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
Nov 12, 2026, 02:24 PM UTC

Affected components

SubscriptionSubscription (Subscription — US-EAST-1)Subscription (Subscription — US-MIDWEST-1)

Update timeline

  1. monitoring Nov 12, 2026, 02:24 PM UTC

    BLOX Audience 1.21.1 will be released at 9AM central to fix the following issues: * Improve incognito detection across all current browsers * Improve device detection and de-duplication to further lock down metering when users switch between private browsing mode and normal browsing modes * Edge-case with mutlivariate testing that has passed it's termination date, ended with a non-conclusive winner, and was still left enabled can cause a rule to become disabled - now the system will revert to the offer that was originally assigned in that specific scenario and leave the rule enabled

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