Bloomreach incident

Dashboard Components - Bloomreach Discovery

Critical Resolved View vendor source →

Bloomreach experienced a critical incident on October 20, 2025 affecting Discovery US and Discovery EMEA and 1 more component, lasting 13h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:32 PM UTC
Resolved
Oct 21, 2025, 07:34 AM UTC
Duration
13h 2m
Detected by Pingoru
Oct 20, 2025, 06:32 PM UTC

Affected components

Discovery USDiscovery EMEADiscovery APAC

Update timeline

  1. investigating Oct 20, 2025, 06:32 PM UTC

    We are experiencing interruptions with Dashboard components. This is related to the ongoing AWS outage. We apologize for the inconvenience caused and will update as soon as we have any more information.

  2. investigating Oct 20, 2025, 09:01 PM UTC

    We are continuing to investigate the Dashboard interruptions and will update as soon as we have more information.

  3. monitoring Oct 20, 2025, 09:50 PM UTC

    Dashboard components are stable and we are continuing to monitor.

  4. resolved Oct 21, 2025, 07:34 AM UTC

    We are pleased to inform you, after monitoring the incident, we can confirm Dashboard components are stable and operational.