Bloomreach experienced a minor incident on July 31, 2026 affecting Discovery US and Discovery EMEA and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2026, 08:00 AM UTC
Dear Customers, We are aware that clients are experiencing issues logging in to the Bloomreach search and merchandising dashboard. Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident. Regards, Bloomreach Support Team
- monitoring Jul 31, 2026, 08:14 AM UTC
Dear Customers, A fix has been implemented and we are monitoring to confirm the incident has been resolved. Regards, Bloomreach Support Team
- monitoring Jul 31, 2026, 08:25 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 31, 2026, 08:33 AM UTC
Dear Customers, We are pleased to inform you the Bloomreach search dashboard is now accessible to all clients. Regards, Bloomreach Support Team