Bloomreach experienced a critical incident on December 5, 2025 affecting US East and US Northeast and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2025, 09:21 AM UTC
Cloudflare is experiencing a major global outage. This is affecting applications and customers across the internet, including Bloomreach. We will provide updates as soon as more information becomes available.
- monitoring Dec 05, 2025, 09:43 AM UTC
Cloudflare is operational again and we observe systems being accessible. We will continue to monitor the situation to make sure it is completely resolved. Please reach out to Bloomreach Support if you are facing any issues.
- resolved Dec 05, 2025, 10:27 AM UTC
[RESOLVED] Cloudflare has confirmed that the issue is resolved. Please reach out to Bloomreach Support in case you have questions.