Bloomreach experienced a notice incident on January 19, 2026 affecting US1, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
US1
Update timeline
- monitoring Jan 19, 2026, 03:57 PM UTC
Dear customer, Access to the US1 instance was temporarily impacted. The instance and service have been successfully restored, and normal operation has resumed. We continue to monitor the system to ensure stability.
- resolved Jan 19, 2026, 04:22 PM UTC
Dear customer, The temporary access issue on the US1 instance has been fully resolved. The instance and service are operating normally, and all systems are stable. We thank you for your patience.