Bloomreach experienced a notice incident on February 17, 2026, lasting 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 17, 2026, 02:43 PM UTC
Issue is being currently investigated. Affected instances are PWR, ECC, TMB, RNK, SPE
- identified Feb 17, 2026, 02:50 PM UTC
We identified the underscale of the backend components. More resources have been provided to process the existing lag on the processed messages.
- resolved Feb 17, 2026, 02:52 PM UTC
Incident has been resolved.