Bloomreach incident

Bloomreach Engagement - Application access disruption, login is unavailable

Resolved after 38 minutes, affecting C7S and CA1 and 1 more, on October 30, 2026.

resolved Oct 30, 2026, 02:39 PM UTC

This incident has been resolved. The issue affected the application's accessibility. Other components were not affected and stayed fully operation throught the login outage.

Started
Oct 30, 2026, 02:00 PM UTC
Resolved
Oct 30, 2026, 02:39 PM UTC
Duration
38m
Detected by Pingoru
Oct 30, 2026, 02:00 PM UTC

Affected components

C7SCA1CINCISENGEU1EU2EXPUK1US1

Update timeline

  1. investigating Oct 30, 2026, 02:00 PM UTC

    We are investigating reports of users being unable to access the application interface between 13:30 - 13:55 UTC

  2. monitoring Oct 30, 2026, 02:05 PM UTC

    A fix has been implemented and we are monitoring the situation

  3. resolved Oct 30, 2026, 02:39 PM UTC

    This incident has been resolved. The issue affected the application's accessibility. Other components were not affected and stayed fully operation throught the login outage.

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