Bloomreach incident
Bloomreach Engagement - UK region unavailable
Bloomreach is currently experiencing a critical incident affecting ENG and UK1 and 1 more component, which began 5h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 07:03 AM UTC
We are investigating a full service disruption affecting Bloomreach Engagement in the UK region. Customers hosted in this region may be unable to access the application, APIs, or related services. Our team is working to restore service and will provide updates as soon as more information is available.
- investigating Oct 20, 2026, 07:11 AM UTC
We are investigating a full service disruption affecting Bloomreach Engagement in the UK region. Customers hosted in this region may be unable to access the application, APIs, or related services. Our team is working to restore service and will provide updates as soon as more information is available.
- investigating Oct 20, 2026, 07:12 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2026, 09:27 AM UTC
Access to uk.login.bloomreach.com has been restored. Customers in the UK region should be able to sign in to Bloomreach Engagement again. We continue to work on the remaining service recovery and will share further updates