Bloomerang Outage History

Bloomerang had 13 outages in the last 2 years totaling 44h 50m of downtime — averaging 0.5 incidents per month.

There were 13 Bloomerang outages since September 18, 2025 totaling 44h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://bloomerang.statuspage.io

Major September 9, 2026

ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools

Detected by Pingoru: Sep 09, 2026, 09:16 PM UTC
Resolved: Sep 10, 2026, 01:21 AM UTC
Duration: 4h 5m

Affected: CRM - Payments

Timeline · 4 updates

investigating Sep 09, 2026, 09:16 PM UTC

We are aware that some donors may be experiencing errors when attempting to complete donations using ACH bank transfer on various donation and giving forms. This issue is isolated to our customers utilizing Legacy Bloomerang Payments (Stripe Express). Other payment methods are not affected. Our team is actively investigating and working to restore service as quickly as possible.
identified Sep 09, 2026, 09:48 PM UTC

The issue has been identified and is specific to Kindful Fundraising Donation pages. Our team is actively working on a fix to restore ACH as a payment method for affected customers.
monitoring Sep 10, 2026, 12:54 AM UTC

A fix has been implemented and we are monitoring results.
resolved Sep 10, 2026, 01:21 AM UTC

This issue has been resolved.

Read the full incident report →

Minor August 19, 2026

Partial service outage

Detected by Pingoru: Aug 19, 2026, 04:02 PM UTC
Resolved: Aug 19, 2026, 05:29 PM UTC
Duration: 1h 26m

Affected: CRM App - crm.bloomerang.co

Timeline · 4 updates

identified Aug 19, 2026, 04:02 PM UTC

We’re currently experiencing degraded performance issues with one or more of our listed components. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience.
identified Aug 19, 2026, 04:53 PM UTC

Performance has improved, but some users may still experience intermittent errors when navigating the application. Our team is actively working to restore performance for all users.
monitoring Aug 19, 2026, 05:01 PM UTC

Application performance looks stable. We are monitoring systems before resolving.
resolved Aug 19, 2026, 05:29 PM UTC

This issue has been resolved.

Read the full incident report →

Major August 4, 2026

Various Registration and Donation forms are not loading

Detected by Pingoru: Aug 04, 2026, 06:00 PM UTC
Resolved: Aug 04, 2026, 08:15 PM UTC
Duration: 2h 14m

Affected: Fundraising App - secure.qgiv.com

Timeline · 3 updates

investigating Aug 04, 2026, 06:00 PM UTC

We're aware that some donation, registration, and auction forms on Bloomerang Fundraising aren't loading correctly, and some supporters may also be experiencing login issues. We're on it and working to restore service as quickly as possible.
identified Aug 04, 2026, 06:08 PM UTC

The issue has been identified, we are working to resolve it as quickly as possible
resolved Aug 04, 2026, 08:15 PM UTC

This issue has been resolved.

Read the full incident report →

Minor June 26, 2026

Degraded Performance for Kindful Fundraising Tools

Detected by Pingoru: Jun 26, 2026, 02:01 PM UTC
Resolved: Jun 26, 2026, 09:50 PM UTC
Duration: 7h 49m

Affected: Kindful Fundraising Tools

Timeline · 7 updates

investigating Jun 26, 2026, 02:01 PM UTC

We are currently investigating an issue affecting some features for Kindful Fundraising Tools. Certain functionality within KFT may be unavailable or behaving unexpectedly at this time. Our team is actively working to restore full functionality as soon as possible. We will share another update here within 30 minutes. We apologize for the disruption and appreciate your patience.
investigating Jun 26, 2026, 02:33 PM UTC

We are continuing to investigate the issues affecting Kindful Fundraising Tools. At this time, certain functionality within KFT may continue to be unavailable or behaving unexpectedly. Our team is continuing to actively work to restore full functionality as soon as possible. We will share another update here within 30 minutes.
investigating Jun 26, 2026, 03:01 PM UTC

We are continuing to investigate the issues affecting Kindful Fundraising Tools. At this time, certain functionality within KFT may continue to be unavailable or behaving unexpectedly. Our team is continuing to actively work to restore full functionality as soon as possible. We will share another update here within 30 minutes.
identified Jun 26, 2026, 03:32 PM UTC

At this time we have identified the cause of the issues affecting Kindful Fundraising Tools. At this time, certain functionality may continue to be unavailable as we work towards restoring full functionality. We appreciate your patience and apologize for any inconvenience. We will share another update here within 30 minutes.
identified Jun 26, 2026, 04:08 PM UTC

We have identified the cause of the issues affecting Kindful Fundraising Tools. At this time, certain functionality may continue to be unavailable as we work towards restoring full functionality. We appreciate your patience and apologize for any inconvenience. We will share another update here within 30 minutes.
monitoring Jun 26, 2026, 05:26 PM UTC

We have now implemented a fix for the issues affecting Kindful Fundraising Tools and are actively monitoring our systems to confirm full restoration. We appreciate your patience throughout this process and apologize for any inconvenience these issues may have caused.
resolved Jun 26, 2026, 09:50 PM UTC

At this time, the issues affecting Kindful Fundraising Tools have been resolved. We appreciate your patience as we worked to confirm a full resolution and apologize for any inconvenience these issues may have caused.

Read the full incident report →

Major May 18, 2026

Payment processing errors on Bloomerang Fundraising giving forms

Detected by Pingoru: May 18, 2026, 10:30 PM UTC
Resolved: May 18, 2026, 10:30 PM UTC
Duration: —

Timeline · 1 update

resolved May 18, 2026, 11:29 PM UTC

On Monday, May 18, between approximately 5:45 PM and 7:00 PM Eastern, donors using Bloomerang Fundraising forms may have encountered errors when submitting a payment. Our engineering team identified the cause, deployed a fix, and has confirmed that transactions are processing normally again. We are continuing to monitor closely through Tuesday morning to ensure stability.

Read the full incident report →

Notice March 16, 2026

System Performance Degradation

Detected by Pingoru: Mar 16, 2026, 08:58 PM UTC
Resolved: Mar 16, 2026, 10:12 PM UTC
Duration: 1h 13m

Affected: CRM App - crm.bloomerang.coVolunteer App - volunteer.bloomerang.coFundraising App - secure.qgiv.com

Timeline · 4 updates

investigating Mar 16, 2026, 08:58 PM UTC

We are currently investigating a system-wide performance degradation affecting all products. Users may experience extreme slowness or failures when attempting to log in. Our technical teams are actively investigating the issue to identify the cause and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
monitoring Mar 16, 2026, 09:31 PM UTC

Our technical teams have identified the source of the service pressure and are implementing mitigation measures to restore normal performance. All other products and non-API services are operating normally.
monitoring Mar 16, 2026, 09:32 PM UTC

We are continuing to monitor for any further issues.
resolved Mar 16, 2026, 10:12 PM UTC

Between 3:12 PM and 5:22 PM ET, some users may have experienced intermittent performance issues or delays within the CRM. Our teams have addressed the cause of this degradation, and all systems are now operating normally. We apologize for any inconvenience this may have caused.

Read the full incident report →

Major March 10, 2026

Users unable to login

Detected by Pingoru: Mar 10, 2026, 12:55 PM UTC
Resolved: Mar 10, 2026, 02:07 PM UTC
Duration: 1h 12m

Affected: Fundraising App - secure.qgiv.com

Timeline · 2 updates

investigating Mar 10, 2026, 12:55 PM UTC

We are currently investigating an issue impacting Bloomerang Fundraising users’ ability to log in to the platform.
resolved Mar 10, 2026, 02:07 PM UTC

Earlier today, between approximately 8:35 AM and 9:49 AM ET, some Bloomerang Fundraising users experienced difficulty logging in to the platform. Our team identified that an internal caching service reached capacity, which prevented login requests from being processed successfully. To restore access, we cleared the affected cache, which resolved the issue. As a result, some users may have been prompted to log in again. The underlying cause has been identified and our engineering team is actively working on a permanent fix to prevent recurrence. We will continue to closely monitor the system throughout the day. We apologize for the inconvenience and appreciate your patience.

Read the full incident report →

Notice February 20, 2026

Kindful/KFT Downtime 2/20/2026

Detected by Pingoru: Feb 20, 2026, 07:44 PM UTC
Resolved: Feb 20, 2026, 07:01 PM UTC
Duration: —

Timeline · 1 update

resolved Feb 20, 2026, 07:44 PM UTC

Kindful (including Bloomerang's Kindful Fundraising Tools) experienced downtime from 2:01 PM to 2:15 PM ET due to server errors. All services have been restored and are functioning normally. Our team is reviewing system stability measures at this time.

Read the full incident report →

Minor February 12, 2026

Intermittent Performance Issues

Detected by Pingoru: Feb 12, 2026, 03:19 PM UTC
Resolved: Feb 12, 2026, 06:45 PM UTC
Duration: 3h 26m

Affected: CRM App - crm.bloomerang.coCRM API - api.bloomerang.coCRM - ReportingCRM - Email Service

Timeline · 3 updates

investigating Feb 12, 2026, 03:19 PM UTC

We’re currently experiencing degraded performance issues with one or more of our listed components. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience.
monitoring Feb 12, 2026, 04:13 PM UTC

A fix has been implemented and we are monitoring results.
resolved Feb 12, 2026, 06:45 PM UTC

This incident has been resolved.

Read the full incident report →

Minor January 30, 2026

Intermittent performance issues

Detected by Pingoru: Jan 30, 2026, 05:00 PM UTC
Resolved: Jan 30, 2026, 06:01 PM UTC
Duration: 1h

Affected: CRM App - crm.bloomerang.co

Timeline · 3 updates

investigating Jan 30, 2026, 05:00 PM UTC

We’re currently experiencing degraded performance issues with one or more of our listed components. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience.
monitoring Jan 30, 2026, 05:23 PM UTC

A fix has been implemented and we are monitoring results.
resolved Jan 30, 2026, 06:01 PM UTC

This issue has been resolved.

Read the full incident report →

Notice January 9, 2026

Support Chat is Temporarily Unavailable

Detected by Pingoru: Jan 09, 2026, 08:53 PM UTC
Resolved: Jan 09, 2026, 10:03 PM UTC
Duration: 1h 10m

Affected: CRM App - crm.bloomerang.coVolunteer App - volunteer.bloomerang.coFundraising App - secure.qgiv.comChat Support

Timeline · 3 updates

identified Jan 09, 2026, 08:53 PM UTC

We are experiencing a service disruption with our support chat functionality. If you need assistance with any of our Bloomerang products, please reach out via email or phone. Contact information can be found at https://bloomerang.com/contact/customers/
monitoring Jan 09, 2026, 09:00 PM UTC

At this time, support chat functionality has been restored. We will continue to monitor the situation to ensure continued stability. Thank you for your patience and understanding.
resolved Jan 09, 2026, 10:03 PM UTC

Support chat has remained stable. Monitoring has completed, and this incident is now resolved.

Read the full incident report →

Major October 20, 2025

Hosting Provider Operational Issues

Detected by Pingoru: Oct 20, 2025, 04:12 PM UTC
Resolved: Oct 21, 2025, 01:23 PM UTC
Duration: 21h 10m

Affected: Fundraising App - secure.qgiv.comFundraising API - secure.qgiv.com/apiCRM - Email ServiceCRM Email Tracking Statistics

Timeline · 7 updates

identified Oct 20, 2025, 04:12 PM UTC

We are aware of intermittent performance issues for Bloomerang Fundraising services related to a series of operational issues with our hosting provider. We're actively monitoring and working to mitigate as soon as possible. Please continue to monitor this page for updates.
identified Oct 20, 2025, 05:52 PM UTC

The hosting provider issues continue to impact our services. In addition to Bloomerang Fundraising, customers may now experience problems with the Bloomerang CRM mobile application, including video acknowledgements and pairing credit card readers. We are closely monitoring and will provide updates as the situation changes.
identified Oct 20, 2025, 06:52 PM UTC

1:45pm EDT: We are now experiencing major performance issues affecting Bloomerang Fundraising services and the Bloomerang CRM mobile application. Email sending across all applications (related to our third-party email provider, SendGrid) has been impacted at different times throughout the day. All of these issues are due to ongoing operational problems with our hosting provider. We continue to monitor the situation closely and are reviewing all third-party providers we use for our applications. We will provide updates as the situation develops.
identified Oct 20, 2025, 07:46 PM UTC

3:45pm EDT: We have mitigated a portion of the issues affecting Bloomerang Fundraising services. However, third-party applications we integrate with, including SendGrid for email sending, continue to be heavily impacted. As previously noted, these issues are due to ongoing operational problems with our hosting provider. We continue to monitor the situation closely and will provide updates as the situation develops.
monitoring Oct 20, 2025, 09:47 PM UTC

5:45pm EDT: Our applications have been largely restored and are operating normally. Third-party integrations, including SendGrid for email sending, are showing significant improvement. We will continue to monitor all systems and provide updates if needed.
monitoring Oct 20, 2025, 11:18 PM UTC

7:00pm EDT: All systems have been restored and are operating normally. The operational issues with our hosting provider have been resolved, and our applications and third-party integrations are functioning as expected. We will continue to monitor the situation and will provide a final update tomorrow morning confirming full resolution.
resolved Oct 21, 2025, 01:23 PM UTC

This incident has been resolved. After conducting additional health checks this morning, we've confirmed all systems are continuing to perform normally. As a reminder, if you experience any issues, please contact us at [email protected].

Read the full incident report →

Notice September 18, 2025

Intermittent Performance Issues For Bloomerang CRM

Detected by Pingoru: Sep 18, 2025, 06:36 PM UTC
Resolved: Sep 18, 2025, 04:29 PM UTC
Duration: —

Timeline · 1 update

resolved Sep 18, 2025, 06:36 PM UTC

On September 18, 2025, between 12:29PM and 12:49PM ET, Bloomerang CRM experienced an intermittent performance issue potentially impacting general CRM functionality, including but not limited to login access, API operations, donation form processing, and other system features. This issue was promptly identified and remediated. Functionality has been fully restored as of 12:49 PM ET.

Read the full incident report →