Resolved after 25 minutes, affecting section-222951 (Blink Platform) and section-222951 (Card Payments & Open Banking), on October 15, 2026.
This incident is now resolved Between approximately 12:05 and 12:30 BST, some users experienced slow page loads on the Blink merchant portal, and reporting pages including Card Transactions and Payment Requests may have timed out. A short period of errors occurred between 12:00 and 12:12 BST. Card payments, payment links and API transactions processed normally throughout and were not affected. We have identified the contributing factors and have follow-up work underway to prevent recurrence. We apologise for the disruption.
Affected components
Update timeline
- investigating Oct 15, 2026, 11:05 AM UTC
We’re investigating an issue with the API that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved Oct 15, 2026, 11:30 AM UTC
This incident is now resolved Between approximately 12:05 and 12:30 BST, some users experienced slow page loads on the Blink merchant portal, and reporting pages including Card Transactions and Payment Requests may have timed out. A short period of errors occurred between 12:00 and 12:12 BST. Card payments, payment links and API transactions processed normally throughout and were not affected. We have identified the contributing factors and have follow-up work underway to prevent recurrence. We apologise for the disruption.
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