Blend incident

Encompass (ICE) Degraded Performance

Resolved after 21 hours 27 minutes, affecting Lending Platform and LOS Integrations and 1 more, on April 24, 2026.

resolved Apr 25, 2026, 01:49 PM UTC

Encompass confirmed the issue on their end has been resolved and all services remain in a stable state.

Started
Apr 24, 2026, 04:21 PM UTC
Resolved
Apr 25, 2026, 01:49 PM UTC
Duration
21h 27m
Detected by Pingoru
Apr 24, 2026, 04:21 PM UTC

Affected components

Lending PlatformLOS IntegrationsDisclosures and Documents

Update timeline

  1. identified Apr 24, 2026, 04:21 PM UTC

    We have been made aware of an Encompass outage that may be affecting exports, disclosure and document sync. Please visit the ICE status page for the latest updates: https://www.ice.com/status#mortgage-technology.

  2. monitoring Apr 24, 2026, 06:56 PM UTC

    Encompass updated their status indicating that they are now seeing high success rates across all production user connections. They will be continuing their efforts for complete stabilization.

  3. resolved Apr 25, 2026, 01:49 PM UTC

    Encompass confirmed the issue on their end has been resolved and all services remain in a stable state.

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