Bland incident

Calls Degraded

Resolved after 8 minutes, affecting API and API, on July 23, 2025.

postmortem Jul 23, 2025, 06:50 PM UTC

An upstream provider, suffered a fault in the GCP central1 region. The length of the incident was observed as/from: 11:32 PDT → 11:43 PDT. We deeply apologize for this issue, and are working with our provider to investigate the 2nd day of an incident in nature.

Started
Jul 23, 2025, 06:41 PM UTC
Resolved
Jul 23, 2025, 06:50 PM UTC
Duration
8m
Detected by Pingoru
Jul 23, 2025, 06:41 PM UTC

Affected components

APIAPI

Update timeline

  1. investigating Jul 23, 2025, 06:41 PM UTC

    We are aware of a downstream provider having audio streaming issues. We believe it to be identical to the issues observed yesterday. We apologize for the issues and are investigating.

  2. monitoring Jul 23, 2025, 06:45 PM UTC

    The downstream provider has remedied the issue. We are monitoring the fix.

  3. resolved Jul 23, 2025, 06:50 PM UTC

    This incident has been resolved.

  4. postmortem Jul 23, 2025, 06:50 PM UTC

    An upstream provider, suffered a fault in the GCP central1 region. The length of the incident was observed as/from: 11:32 PDT → 11:43 PDT. We deeply apologize for this issue, and are working with our provider to investigate the 2nd day of an incident in nature.

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