Bland incident

High LLM Response Latency

Notice Resolved View vendor source →

Bland experienced a notice incident on September 14, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 01:00 PM UTC
Resolved
Sep 14, 2026, 01:00 PM UTC
Duration
–
Detected by Pingoru
Sep 14, 2026, 01:00 PM UTC

Update timeline

  1. resolved Sep 14, 2026, 01:52 PM UTC

    A misconfigured cluster of LLM replicas failed to scale up during our morning burst of traffic, causing high agent response time and possibly complete silence in severe cases between 6:00am and 6:35am PT. After diagnosing the issue we corrected our scale up mechanism to target the correct set of resources, resolving the issue.