Bland incident

Inbound Calls Routing Failure

Major Resolved View vendor source →

Bland experienced a major incident on September 9, 2025 affecting API and API and 1 more component, lasting 30s. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 08:26 PM UTC
Resolved
Sep 09, 2025, 08:27 PM UTC
Duration
30s
Detected by Pingoru
Sep 09, 2025, 08:26 PM UTC

Affected components

APIAPIAWS ec2-us-west-2

Update timeline

  1. monitoring Sep 09, 2025, 08:26 PM UTC

    We experienced an inbound call routing issue from 12:06pm to 12:20pm that prevented inbound calls from connecting properly. Service has been fully restored.

  2. resolved Sep 09, 2025, 08:27 PM UTC

    This incident has been resolved.