Blackline incident

Few clients might experience issue with report completion - FCM

Minor Resolved View vendor source →

Blackline experienced a minor incident on February 25, 2026 affecting SB NA3 and PROD NA3, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 03:48 PM UTC
Resolved
Feb 25, 2026, 06:19 PM UTC
Duration
2h 30m
Detected by Pingoru
Feb 25, 2026, 03:48 PM UTC

Affected components

SB NA3PROD NA3

Update timeline

  1. investigating Feb 25, 2026, 03:48 PM UTC

    Customers may be experiencing an issue where reports takes longer to run or may get stuck in error status . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. investigating Feb 25, 2026, 03:51 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 25, 2026, 06:19 PM UTC

    Hello, The issue that was causing delays and errors with the reporting system has now been fixed. If you had a report that was stuck in "pending," please manually rerun it now to get the latest results. We apologize for the disruption. If you have any further trouble, please let our support team know. Thanks,