Blackline incident

Few clients may experience latency issue on the Blackline console - FCM

Minor Resolved View vendor source →
Started
Mar 04, 2026, 01:59 PM UTC
Resolved
Mar 04, 2026, 04:24 PM UTC
Duration
2h 24m
Detected by Pingoru
Mar 04, 2026, 01:59 PM UTC

Affected components

PROD EU3

Update timeline

  1. investigating Mar 04, 2026, 01:59 PM UTC

    Customers may be experiencing an issue where there might be latency and data processing errors. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. identified Mar 04, 2026, 02:08 PM UTC

    The issue has been identified and the mitigation process is expected to take 60 mins. Clients might experience issues in accessing the console or performing the tasks during this period.

  3. monitoring Mar 04, 2026, 02:24 PM UTC

    A fix has been implemented, systems have recovered and we are monitoring the results.

  4. monitoring Mar 04, 2026, 02:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 04, 2026, 04:24 PM UTC

    This incident has been resolved.

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