Blackline incident

Possible Slowdown on NA3 Systems

Notice Resolved View vendor source →

Blackline experienced a notice incident on March 16, 2026 affecting SB NA3 and PROD NA3, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 11:06 AM UTC
Resolved
Mar 16, 2026, 07:52 PM UTC
Duration
8h 46m
Detected by Pingoru
Mar 16, 2026, 11:06 AM UTC

Affected components

SB NA3PROD NA3

Update timeline

  1. investigating Mar 16, 2026, 11:06 AM UTC

    BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.

  2. resolved Mar 16, 2026, 07:52 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.