Blackline incident
BlackLine Critical Maintenance: 2 April 2026
Blackline experienced a notice incident on April 2, 2026 affecting PROD EU3, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 01, 2026, 07:43 PM UTC
BlackLine will be performing critical maintenance in Production environments on 2 April, 2026 at 7:45 PM UTC as part of our continued commitment to ensure our infrastructure reliability and redundancy. This maintenance is needed to replace a certificate. We expect no more than a minute or two of potential service interruption. Maintaining uptime and availability is of the utmost importance to BlackLine and we strive to provide as much notice as possible. From time to time, it may be necessary to perform critical maintenance to continue to provide the availability and uptime our customers expect. We appreciate your patience and understanding during this maintenance.
- monitoring Apr 01, 2026, 08:00 PM UTC
BlackLine has finished the maintenance to replace a certificate. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Apr 01, 2026, 08:12 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.