Blackline incident

Unavailability of few applications in Sandbox- FCM

Minor Resolved View vendor source →
Started
Apr 18, 2026, 01:07 PM UTC
Resolved
Apr 19, 2026, 12:09 AM UTC
Duration
11h 2m
Detected by Pingoru
Apr 18, 2026, 01:07 PM UTC

Affected components

SB NA3SB EU3SB AP1SB ME2

Update timeline

  1. investigating Apr 18, 2026, 01:07 PM UTC

    Customers may be experiencing an issue where few applications will not be accessible in Sandbox environment. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. investigating Apr 18, 2026, 10:30 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 18, 2026, 10:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Apr 18, 2026, 10:52 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Apr 19, 2026, 12:08 AM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Apr 19, 2026, 12:09 AM UTC

    This incident has been resolved.

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