Blackline incident

Unavailability of few applications in Production- FCM

Minor Resolved View vendor source →

Blackline experienced a minor incident on April 18, 2026 affecting PROD NA3 and PROD EU3 and 1 more component, lasting 13h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 12:58 PM UTC
Resolved
Apr 19, 2026, 02:28 AM UTC
Duration
13h 29m
Detected by Pingoru
Apr 18, 2026, 12:58 PM UTC

Affected components

PROD NA3PROD EU3PROD AP1PROD ME2

Update timeline

  1. investigating Apr 18, 2026, 12:58 PM UTC

    Customers may be experiencing an issue where Unavailability of few applications in Production. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. investigating Apr 18, 2026, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 18, 2026, 05:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Apr 18, 2026, 05:35 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Apr 18, 2026, 10:27 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Apr 19, 2026, 03:18 AM UTC

    This incident has been resolved.