Blackline incident

Potential performance slowness on NA3 & SBNA3 (Production & Sandbox)

Minor Resolved View vendor source →

Blackline experienced a minor incident on June 2, 2026 affecting SB NA3 and PROD NA3, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 01:27 PM UTC
Resolved
Jun 02, 2026, 07:35 PM UTC
Duration
6h 8m
Detected by Pingoru
Jun 02, 2026, 01:27 PM UTC

Affected components

SB NA3PROD NA3

Update timeline

  1. investigating Jun 02, 2026, 01:18 PM UTC

    Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. identified Jun 02, 2026, 01:50 PM UTC

    Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications.. BlackLine teams have identified the cause and are developing a fix for the issue.

  3. resolved Jun 02, 2026, 07:59 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.