Blackline incident

Potential performance slowness on NA3 & SBNA3 (Production & Sandbox)

Blackline is currently experiencing a minor incident affecting SB NA3 and PROD NA3, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 01:18 PM UTC
Resolved
Ongoing
Duration
● 2h 44m
Detected by Pingoru
Jun 02, 2026, 01:18 PM UTC

Affected components

SB NA3PROD NA3

Update timeline

  1. investigating Jun 02, 2026, 01:18 PM UTC

    Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. identified Jun 02, 2026, 01:50 PM UTC

    Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications.. BlackLine teams have identified the cause and are developing a fix for the issue.