Blackbaud incident

Active Issue Alert – Blackbaud ID – Multiple Products - 000659067

Minor Resolved View vendor source →
Started
Feb 13, 2026, 04:48 PM UTC
Resolved
Feb 13, 2026, 05:04 PM UTC
Duration
15m
Detected by Pingoru
Feb 13, 2026, 04:48 PM UTC

Affected components

Blackbaud School Website System™Blackbaud Grantmaking™Accounts Payable APIBlackbaud.comBlackbaud Fundraiser Performance Management™Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Constituent APIBlackbaud Learning Management SystemGeneral Ledger APIFundraising APIPayments APIBlackbaud Student Information System™Statistical Unit APIGift APITreasury APICore FunctionalitySchool APIOpportunity APIRaiser's Edge NXT®Blackbaud eTapestry®Blackbaud Billing Management™Blackbaud Tuition Management™WealthPoint®DonorCentral® NXT

Update timeline

  1. investigating Feb 13, 2026, 04:48 PM UTC

    We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

  2. investigating Feb 13, 2026, 04:53 PM UTC

    A subset of customers are intermittently experiencing either a blank page or blinking dot when attempting to login to the solution or access the sign-in page. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to check this page for updates.

  3. resolved Feb 13, 2026, 05:04 PM UTC

    We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

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