Blackbaud incident
Active Issue Alert – YourCause® CSRconnect® - #000660339
Blackbaud experienced a minor incident on February 23, 2026 affecting YourCause® CSRconnect®, lasting 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2026, 05:04 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- identified Feb 23, 2026, 05:10 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to search or view organizations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Feb 23, 2026, 10:05 PM UTC
We have identified a resolution and this has been deployed. Early monitoring shows no errors received. Thank you for your patience, this issue has been resolved.