Blackbaud incident

Active Issue Alert – Raiser's Edge NXT, CRM, Altru - 000666105

Blackbaud experienced a minor incident on March 26, 2026 affecting Blackbaud Altru® and Blackbaud CRM™ and 1 more component, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started: Mar 26, 2026, 06:26 PM UTC
Resolved: Mar 26, 2026, 10:51 PM UTC
Duration: 4h 24m
Detected by Pingoru: Mar 26, 2026, 06:26 PM UTC

Affected components

Blackbaud Altru®Blackbaud CRM™Raiser's Edge NXT®

Update timeline

investigating Mar 26, 2026, 06:26 PM UTC

Investigating - We have identified an issue affecting the translation and saving of Online Giving branding cards in Canada. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
resolved Mar 26, 2026, 10:51 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.