Blackbaud incident

Active Issue Alert – Raiser's Edge NXT, CRM, Altru - 000666105

Minor Resolved View vendor source →
Started
Mar 26, 2026, 06:26 PM UTC
Resolved
Mar 26, 2026, 10:51 PM UTC
Duration
4h 24m
Detected by Pingoru
Mar 26, 2026, 06:26 PM UTC

Affected components

Blackbaud Altru®Blackbaud CRM™Raiser's Edge NXT®

Update timeline

  1. investigating Mar 26, 2026, 06:26 PM UTC

    Investigating - We have identified an issue affecting the translation and saving of Online Giving branding cards in Canada. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Mar 26, 2026, 10:51 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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