Blackbaud incident

Active Issue Alert – Tuition Management- 000668859

Blackbaud experienced a minor incident on April 14, 2026 affecting Blackbaud Tuition Management™, lasting 32m. The incident has been resolved; the full update timeline is below.

Started: Apr 14, 2026, 02:23 PM UTC
Resolved: Apr 14, 2026, 02:56 PM UTC
Duration: 32m
Detected by Pingoru: Apr 14, 2026, 02:23 PM UTC

Affected components

Blackbaud Tuition Management™

Update timeline

investigating Apr 14, 2026, 02:23 PM UTC

We have identified an issue impacting a subset of customers attempting to access certain pages within Tuition Management. Upon accessing, you will be rerouted to the homepage. Our team is actively investigating and working to resolve this as quickly as possible. Please continue to reference this page for updates.
resolved Apr 14, 2026, 02:56 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.