Blackbaud incident
Active Issue Alert – Blackbaud Education Management Solutions - #000676618
Blackbaud experienced a minor incident on June 1, 2026 affecting Blackbaud School Website System™ and Blackbaud Enrollment Management System™ and 1 more component, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 04:55 PM UTC
We have identified an issue impacting some customers that is causing photo and video uploads to become stuck in a ‘Currently Processing’ state. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Jun 01, 2026, 06:05 PM UTC
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update by 5pm ET.
- resolved Jun 01, 2026, 11:05 PM UTC
An issue impacting some of our customers causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.