Blackbaud incident

Active Issue Alert – Blackbaud Education Management Solutions - #000676618

Blackbaud is currently experiencing a minor incident affecting Blackbaud School Website System™ and Blackbaud Enrollment Management System™ and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 04:55 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Jun 01, 2026, 04:55 PM UTC

Affected components

Blackbaud School Website System™Blackbaud Enrollment Management System™Blackbaud Learning Management SystemBlackbaud Student Information System™Core FunctionalitySchool APIBlackbaud Billing Management™

Update timeline

  1. investigating Jun 01, 2026, 04:55 PM UTC

    We have identified an issue impacting some customers that is causing photo and video uploads to become stuck in a ‘Currently Processing’ state. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. identified Jun 01, 2026, 06:05 PM UTC

    Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update by 5pm ET.