Blackbaud experienced a minor incident on June 1, 2026 affecting Raiser's Edge NXT®, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Raiser's Edge NXT®
Update timeline
- investigating Jun 01, 2026, 12:45 PM UTC
Users unable to upload and access attachments. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Jun 01, 2026, 03:46 PM UTC
Fix has implemented and are currently verifying that this issue is resolved. Incident is being placed in monitoring status.
- monitoring Jun 01, 2026, 03:53 PM UTC
Fix has implemented and are currently verifying that this issue is resolved. Incident is being placed in monitoring status.
- investigating Jun 01, 2026, 05:47 PM UTC
We are continuing to investigate this issue.
- resolved Jun 01, 2026, 05:47 PM UTC
This incident has been resolved.