Blackbaud incident

Active Issue Alert – Blackbaud Financial Aid Management™ - #000670565

Blackbaud experienced a minor incident on April 23, 2026 affecting Blackbaud Financial Aid Management™, lasting 11m. The incident has been resolved; the full update timeline is below.

Started: Apr 23, 2026, 05:09 PM UTC
Resolved: Apr 23, 2026, 05:20 PM UTC
Duration: 11m
Detected by Pingoru: Apr 23, 2026, 05:09 PM UTC

Affected components

Blackbaud Financial Aid Management™

Update timeline

investigating Apr 23, 2026, 05:09 PM UTC

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
resolved Apr 23, 2026, 05:20 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.