Blackbaud incident

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000676098

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on May 28, 2026 affecting Raiser's Edge NXT®, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 02:55 PM UTC
Resolved
May 28, 2026, 03:56 PM UTC
Duration
1h
Detected by Pingoru
May 28, 2026, 02:55 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating May 28, 2026, 02:55 PM UTC

    We have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. identified May 28, 2026, 03:05 PM UTC

    Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

  3. resolved May 28, 2026, 03:56 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.