Blackbaud incident
Active Issue Alert – Blackbaud Financial Edge NXT® - Financial Edge NXT - 000676082
Blackbaud experienced a minor incident on May 28, 2026 affecting Financial Edge NXT, lasting 5h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2026, 02:08 PM UTC
FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 28, 2026, 02:13 PM UTC
A subset of customers is receiving Expense management notifications emails that are not valid
- investigating May 28, 2026, 03:19 PM UTC
Our engineers have identified the issue and are working on a fix, which we expect may take up to 2 hours to deploy. Please continue to reference this page for updates.
- resolved May 28, 2026, 07:09 PM UTC
This incident has been resolved.