Blackbaud incident

Active Issue Alert – Blackbaud Financial Edge NXT® - Financial Edge NXT - 000676082

Minor Ongoing View vendor source →

Blackbaud is currently experiencing a minor incident affecting Financial Edge NXT, which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 02:08 PM UTC
Resolved
Ongoing
Duration
● 2h 13m
Detected by Pingoru
May 28, 2026, 02:08 PM UTC

Affected components

Financial Edge NXT

Update timeline

  1. investigating May 28, 2026, 02:08 PM UTC

    FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating May 28, 2026, 02:13 PM UTC

    A subset of customers is receiving Expense management notifications emails that are not valid

  3. investigating May 28, 2026, 03:19 PM UTC

    Our engineers have identified the issue and are working on a fix, which we expect may take up to 2 hours to deploy. Please continue to reference this page for updates.