Blackbaud incident
Active Issue Alert – Blackbaud Grantmaking - 000673811
Blackbaud experienced a minor incident on May 13, 2026 affecting Blackbaud Grantmaking™, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2026, 04:59 PM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating May 13, 2026, 05:35 PM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring May 13, 2026, 06:01 PM UTC
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 13, 2026, 07:11 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.