BizAway incident

Search solutions returning empty results

Resolved after 1 hour 29 minutes, affecting Platform, on January 29, 2026.

identified Jan 29, 2026, 09:41 AM UTC

Search results error rate started to increase

Started
Jan 29, 2026, 09:41 AM UTC
Resolved
Jan 29, 2026, 11:10 AM UTC
Duration
1h 29m
Detected by Pingoru
Jan 29, 2026, 09:41 AM UTC

Affected components

Platform

Update timeline

  1. identified Jan 29, 2026, 09:41 AM UTC

    Search results error rate started to increase

  2. resolved Jan 29, 2026, 11:10 AM UTC

    Search results rate back to normality

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