BizAway Outage History

Started Sep 23, 2026, 05:08 PM UTC· resolved Sep 23, 2026, 05:10 PM UTC

1. investigating Sep 23, 2026, 05:08 PM UTC

   Issue opened on monitor failure.

2. resolved Sep 23, 2026, 05:10 PM UTC

   Issue resolved on monitor recovery.

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Started Jul 16, 2026, 08:21 AM UTC· resolved Jul 16, 2026, 09:55 AM UTC

1. identified Jul 16, 2026, 08:21 AM UTC

   We are currently experiencing an issue affecting login functionality on our platform. Some users may be unable to authenticate successfully. Users who are already logged in are not affected and can continue to use the platform without any limitations. Our team is investigating the root cause together with our authentication service provider and is working to restore full functionality as soon as possible. We will update this page as more information becomes available.

2. monitoring Jul 16, 2026, 09:30 AM UTC

   Issue has been identified by the authentication service provider and a fix has been applied

3. resolved Jul 16, 2026, 09:55 AM UTC

   All BizAway services are now operating normally.

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Started Jun 17, 2026, 11:54 PM UTC· resolved Jun 17, 2026, 11:55 PM UTC

1. investigating Jun 17, 2026, 11:54 PM UTC

   Issue opened on monitor failure.

2. resolved Jun 17, 2026, 11:55 PM UTC

   Issue resolved on monitor recovery.

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Started May 19, 2026, 07:44 AM UTC· resolved May 19, 2026, 12:59 PM UTC

1. investigating May 19, 2026, 07:44 AM UTC

2. monitoring May 19, 2026, 11:52 AM UTC

   The issue has been resolved, and we are continuing to monitor the situation closely.

3. resolved May 19, 2026, 12:59 PM UTC

   The incident has been resolved, and services are operating normally again.

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Started Jan 29, 2026, 09:41 AM UTC· resolved Jan 29, 2026, 11:10 AM UTC

1. identified Jan 29, 2026, 09:41 AM UTC

   Search results error rate started to increase

2. resolved Jan 29, 2026, 11:10 AM UTC

   Search results rate back to normality

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Started Jan 27, 2026, 10:00 PM UTC· resolved Jan 28, 2026, 09:00 AM UTC

1. investigating Jan 27, 2026, 10:00 PM UTC

   Identified an increasing failure rate on searches

2. monitoring Jan 28, 2026, 08:00 AM UTC

   The issue has been resolved and team is monitoring failure rate dropping to zero

3. resolved Jan 28, 2026, 09:00 AM UTC

   Failure rate back to 0% all searches are operational

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Started May 05, 2025, 02:25 PM UTC· resolved May 05, 2025, 07:15 PM UTC

1. investigating May 05, 2025, 02:25 PM UTC

   We are investigating a significant drop in hotel catalog availability. Some Page linked to past hotel bookings or related with affected hotel may not load correctly or display an error message

2. identified May 05, 2025, 04:00 PM UTC

   We identified the issue and are re-estabilishing the missing hotel catalog information

3. monitoring May 05, 2025, 04:30 PM UTC

   We are monitoring an improvement on hotel hits, error rate is gradually reducing while the catalog is being populated

4. resolved May 05, 2025, 07:15 PM UTC

   The situation is back to normal, all the catalog is available and error rate dropped to normality

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Started Nov 20, 2024, 08:26 AM UTC· resolved Nov 20, 2024, 03:26 PM UTC

1. investigating Nov 20, 2024, 08:26 AM UTC

   We are experiencing some intermittent connectivity issues. Impact: Some users may experience: - Delayed response times - Occasional timeouts - Brief interruption in services - Inconsistent API responses The team is working on it with high priority.

2. identified Nov 20, 2024, 02:54 PM UTC

   We identified the issue and are mitigating it to re-enable traffic on platform. Impact: - some users could still experience some lag or slowness but overall the platform will become functional gradually The team is still working on it with high priority to stabilize the situation

3. monitoring Nov 20, 2024, 03:16 PM UTC

   The platform is available to all the users. If you are still experiencing some issue we recommend to logout and make a new access to the platform We are constantly monitoring the situation

4. resolved Nov 20, 2024, 03:26 PM UTC

   All systems are responsive

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