Bitso experienced a minor incident on June 13, 2026 affecting Bank Transfer (COELSA), lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2026, 12:10 AM UTC
Some customers may be experiencing failures or delays when processing ARS withdrawals. This is due to issues in the services of one of our third-party providers. Our engineering team is actively following up with the provider to resolve the issue as quickly as possible. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience. --------------- Algunos clientes podrían estar experimentando fallas o demoras al procesar retiros en ARS. Esto se debe a problemas en los servicios de uno de nuestros proveedores externos. Nuestro equipo de ingeniería está dando seguimiento activamente con el proveedor para resolver la situación lo antes posible. Tus fondos están seguros. Actualizaremos esta página tan pronto como tengamos más información. Lamentamos los inconvenientes ocasionados y agradecemos tu paciencia.
- resolved Jun 13, 2026, 01:49 AM UTC
This incident has been resolved.