Bitso incident

Degraded Performance - Colombian Peso (COP) Deposits

Bitso experienced a minor incident on December 6, 2025 affecting Bank Transfer, lasting 13h 40m. The incident has been resolved; the full update timeline is below.

Started: Dec 06, 2025, 09:01 PM UTC
Resolved: Dec 07, 2025, 10:42 AM UTC
Duration: 13h 40m
Detected by Pingoru: Dec 06, 2025, 09:01 PM UTC

Affected components

Bank Transfer

Update timeline

investigating Dec 06, 2025, 09:01 PM UTC

We are currently experiencing degraded performance for COP (Colombian Peso) deposits. Our team is actively working with our provider to resolve the issue and fully restore service. We appreciate your patience and understanding. ------------------------------------------------ Actualmente, estamos experimentando un rendimiento degradado para los depósitos en COP (pesos colombianos). Nuestro equipo está trabajando activamente con nuestro proveedor para resolver el problema y restablecer el servicio por completo. Agradecemos por tu paciencia y comprensión.
resolved Dec 07, 2025, 10:42 AM UTC

This issue has been resolved