Bitso experienced a minor incident on December 13, 2025 affecting Bank Transfer (COELSA), lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 13, 2025, 04:06 PM UTC
We have identified degradation in ARS withdrawals, our engineering team is already investigating. An update will be shared once new information is available. --------------------- Hemos identificado degradación en retiros de pesos argentinos ARS, nuestro equipo de ingeniería se encuentra investigando. Estaremos informando sobre el progreso de la investigación.
- monitoring Dec 13, 2025, 04:32 PM UTC
A fix has been implemented, and withdrawals are processing normally again. We will monitor our services to ensure stability. --------------------- Se ha implementado una solución y los retiros se están procesando con normalidad. Estaremos monitoreando nuestros servicios para asegurar estabilidad.
- resolved Dec 13, 2025, 05:02 PM UTC
This incident has been resolved.