Bitso incident

Issue with https://bitso.com/

Major Resolved View vendor source →

Bitso experienced a major incident on December 16, 2025 affecting Bitso Website 🖥, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 05:46 AM UTC
Resolved
Dec 16, 2025, 07:51 AM UTC
Duration
2h 5m
Detected by Pingoru
Dec 16, 2025, 05:46 AM UTC

Affected components

Bitso Website 🖥

Update timeline

  1. investigating Dec 16, 2025, 05:46 AM UTC

    We are having degraded performance on https://bitso.com landing page is showing intermittent behaviour . We are investigating . We will keep you posted . We apologize for the inconvenience. If you need further assistance, please get in touch with our Customer Support team at https://support.bitso.com/.

  2. monitoring Dec 16, 2025, 06:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2025, 07:51 AM UTC

    This incident has been resolved.